Tidepioneer Customer Service Is Available 24 Hours A Day

Exceptions to our customer service are Sundays and all public holidays. However, email support continues within daytime working hours and we endeavor to answer all emails within 24 hours.

If you have any questions, you can contact us through the chat function directly on the website. A friendly and real customer service person will be online to help you!

If you are already a customer, with a dedicated customer service representative, please contact us at the following times, and we will reply to your message within 24 hours - if not, immediately.